Toyota Philosophy (Chapter 2 Toyota way)

Toyota Way, a set of principles and values that guide the company's management, production, and corporate culture. The Toyota Way is built on two main pillars:

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1. Continuous Improvement (Kaizen - 改善)

• Challenge: Always strive for long-term goals with creativity and courage.

• Kaizen: Continuously improve processes, products, and people.

• Genchi Genbutsu (現地現物): "Go and see" – make decisions based on firsthand observation.

2. Respect for People

• Respect: Value employees, partners, and customers.

• Teamwork: Encourage collaboration and mutual trust.

Supporting Principles:

• Just-in-Time (JIT): Produce only what is needed, reducing waste.

• Jidoka (自働化): Automation with a human touch – machines stop when defects are detected.

• Elimination of Waste (Muda, 無駄): Remove inefficiencies in processes (based on the Toyota Production System - TPS).

Core Values:

• Long-term thinking over short-term gains.

• Quality first (built into processes).

• Responsibility to society (sustainability, safety, and community).

The Toyota Way has influenced global manufacturing (e.g., Lean Manufacturing) and remains central to Toyota’s success in efficiency, innovation, and employee engagement.